a. All orders are processed within 2-3 days of your payment clearing (current wait times extra) and shipped using the United States Postal Service (USPS).

b. Once shipped, delivery times may vary depending on your State and Country.

c. Insurance is optional but recommended for USPS Priority Mail Services. Once we ship out your order, we are not responsible for loss or damage if insurance is not purchased.

d. If your order is a gift, please include a gift note and the gift recipient's mailing address.

e. Tracking information and insurance is available at no extra charge for both Priority and Express Mail services.


a. Orders within the United States are shipped via USPS Priority Mail with Delivery Confirmation to reach you within 1-3 postal business days.

b. To expedite your order within the United States, please upgrade to USPS Express Mail for delivery within 1 postal business day (Insurance is included).


We are not shipping International at this time. Please check with your area distributor or contact us for more details.



Please use good judgment in selecting your size and carrier before ordering, as we do not accept returns.



 1. Comfy Joey is happy to exchange only for a size up/down for unused, unwashed slings with tags on.

2. Shipping up/down is your responsibility.

3. Please contact us to start the exchange process before shipping back your sling.



1. Insurance: $2.50 USD for each $100 worth of merchandise (Optional but recommended, provides coverage against loss or damage for upto $500 worth of merchandise).

2. USPS Priority Mail: Starting at $7.50 USD (Delivery within 1-3 business days, insurance optional, tracking included).
3. USPS EXPRESS Mail: Starting at $30.00 USD (Delivery within 1 business day, insurance & tracking included).